Help centre
Frequently asked questions
How long does delivery take?
Orders are packed with care and shipped with tracking. An estimated delivery window is shown on every product page, and we’ll email your tracking link as soon as your order ships.
Is shipping free?
Yes — shipping is free on every order.
What is your returns policy?
You have 30 days from delivery to request a return. Items should be unused and in their original packaging. Contact us and we’ll walk you through it.
Can I change or cancel my order?
Contact us within 12 hours of placing your order and we’ll do our best to help. Once an order has been processed it can’t be changed.
Which payment methods do you accept?
All major credit and debit cards, PayPal, Apple Pay, Google Pay and Shop Pay. Checkout is secure and encrypted.
Do you ship internationally?
We ship to many countries worldwide. Available destinations and any duties are shown at checkout.
How do I track my order?
Use the link in your shipping confirmation email, or visit our Track Order page.